Privacy Policy

Last updated: 29 April 2026 | Effective date: 1 January 2024

Koleshvari Infratech Private Limited, operating the brand Acodor and the website acodor.in ("we", "us", or "our"), is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or contact us.

1. Information We Collect

We may collect the following categories of personal information:

• Contact information: Name, email address, phone number, company name
• Inquiry details: Product interests, project requirements, messages submitted via our contact form or chatbot
• Technical data: IP address, browser type, operating system, pages visited, time and date of visit (collected via Google Analytics and Google Tag Manager)
• Cookie data: Preferences and session information stored in your browser

2. How We Use Your Information

• To respond to your inquiries and provide quotes
• To send you product information, catalogues, and follow-up communications
• To improve our website and user experience
• To comply with legal and regulatory obligations
• To detect and prevent fraud or spam (including use of Google reCAPTCHA)

3. How We Share Your Information

We do not sell your personal information. We may share it with:

• Service providers: Email delivery (SMTP2GO), analytics (Google Analytics), marketing (Google Tag Manager), CAPTCHA (Google reCAPTCHA)
• Legal authorities: If required by applicable law, regulation, or legal process

4. Cookies

Our website uses cookies for analytics and functionality. You can manage cookie preferences via our Cookie Settings page or your browser settings. See our Cookie Policy for details.

5. Data Retention

We retain inquiry data for up to 3 years for business purposes unless you request earlier deletion. Website analytics data is retained per Google Analytics' standard retention policies.

6. Your Rights

Under applicable Indian privacy law (DPDP Act 2023) and GDPR (for EU residents), you may have rights to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (right to erasure)
• Withdraw consent for marketing communications

To exercise these rights, contact us at info@acodor.in.

7. Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction. However, no internet transmission is 100% secure.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

10. Contact Us

For any privacy-related questions or requests, contact us at:

Koleshvari Infratech Private Limited
Acodor, Ahmedabad, Gujarat, India
Email: info@acodor.in
Phone: +91 76220 23093